Servant-Hearted Salesperson (Foundational)
- Description
- Curriculum
- Reviews
Ready to elevate your sales game?
You’ve mastered the fundamentals of servant-hearted salesperson. Now, it’s time to refine your skills and become The Excellent Servant-Hearted Salesperson.
This growth level course will take your customer-centric approach to new heights.
Discover advanced strategies to build deeper connections, anticipate customer needs, and deliver extraordinary experiences.
You’ll learn how to become a trusted advisor, a problem-solver, and a catalyst for customer success.
Let’s unlock your full potential and become an indispensable asset to your customers.
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1
Servant-Hearted Salesperson FundamentalsThis video lesson introduces the foundational principles of servant-hearted sales. Through a real-world scenario, you'll witness how a skilled salesperson applies these principles to build rapport, understand a client's needs, and offer tailored solutions.
By the end of this lesson, you'll have a solid understanding of the servant-hearted sales mindset and its importance in building lasting relationships with clients.
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2
Expanding on the SERVE Framework in ActionThis lesson builds on the previous video by delving deeper into the SERVE framework and its practical application in sales. It explores how servant-hearted techniques can enhance trust, deliver exceptional customer experiences, and boost sales effectiveness.
By emphasizing empathy and prioritizing relationships, this lesson demonstrates how these approaches foster trust and encourage repeat business, ultimately transforming sales interactions into meaningful, long-term partnerships.
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3
Lecture 2: Shifting from Transactional to Relational Sales
This video lesson explores the concept of relational sales, contrasting it with traditional transactional sales. The coach will provide practical examples and tips on how to transition to a relational sales approach, focusing on building stronger customer relationships and driving long-term success.
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4
Expanding on Relational Sales
This text lesson expands upon the video by exploring the critical shift from transactional to relational sales, emphasizing the importance of building long-term customer relationships in the modern era of AI and the 4th generation of work.
Through expert insights and practical tips, learners will understand why relational sales are essential and how to implement this approach effectively.
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5
Shift from transactional to relational sales
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Lecture 3: Relational Sales Obstacles: Hacks and Tips to Overcome Them
This video lesson explores common challenges and obstacles that salespeople may encounter in their journey to relational sales. The coach will provide practical hacks and tips to overcome these hurdles and continue building strong customer relationships.
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Overcoming Relational Sales Obstacles
This text lesson expands upon the video by exploring the importance of recognizing and overcoming common obstacles in relational sales. Understanding these challenges is crucial for developing effective strategies to overcome them and build stronger customer relationships.
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8
Mission Impossible - The Client Dilemma
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Lecture 4: Hijackers, Myths, and Outdated Tactics, Oh My!
This video lesson explores common misconceptions and outdated sales tactics that can hinder your progress in relational sales. The coach will provide clear explanations and practical advice to help you avoid these pitfalls and stay focused on building strong customer relationships.
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10
Hijackers, Myths, and Outdated Tactics in Relational Sales
This text lesson expands upon the video how hijackers, myths, and outdated tactics can sabotage your relational sales efforts. You'll gain valuable insights from field experts, learn from real-life case studies, and discover practical tips to overcome these obstacles and achieve long-term success.
